So she comes in and the first thing I think is "Gee, this Evie is young." It turns out she's really young - only seventeen. She's still in high school. Oh dear. So I ask her about her work experience. It turns out that this will be her first job.
Now, granted, some teenagers can be surprisingly useful and the agency did thing Evie would be a good match, so I decide to give her a chance. She's really sweet, after all. But after the first hour it's painfully clear that the kid isn't going to work out. I show her how to do traffic passes, and how to record them in the homeowners' files. Then I show her again. She's still unclear, so I demonstrate a third time. She still doesn't quite get it. Perhaps I was just explaining it poorly, but I've now trained three previous women and they all got it in one go, so I doubt that's the problem.
We take a walk around the property so she can see it, and she oooo's and aaaaah's over the scenery. (There are some pretty walking trails around the property.) Some of her questions are a little...lame. "Do people live here?" Uh. Yes. IT'S A HOMEOWNER'S ASSOCIATION. In fact, she seemed pretty fuzzy on the whole concept of what a homeowner's association is.
We get back to the Clubhouse and I demonstrate how to use the online Tennis Registration system. As she sits at the computer, I notice she's not using touch typing. Instead, she's hen-pecking each key out and has to ask me where several letters are (our keyboard's old and several of the letters have rubbed off). That was a big turn-off right there. In this day and age, not knowing how to type is just ridiculous. I mean, I learned it in 4th grade, 6th grade, 8th grade and 9th grade. It's ubiquitous in California schools. Further, even though the registration site is not complicated at all (it's easier to use than Facebook or Livejournal, for sure!) she couldn't grasp how to use it. I showed her several times, talked her through it, and all she could do was stare blankly at me with big doe-like eyes.
Further, she wanted only morning hours. When I strongly suggested that she come back tomorrow for the hours of 2-6, so she could
A/ Get practice working by herself
B/ Meet Chris
she asked if she could come the same time as today, at 10. I repeated that she should really meet Chris, because that was who she'd be working with, but she again just looked blank. At this point, I was wondering why the agency sent her. My job is not hard, but since 90-95% of the time you're self-supervised it really doesn't work as a first job. She's seventeen. She's engaged to her boyfriend, who has to chauffeur her around because she doesn't drive. She can't/won't work the hours we told the agency we needed covered.
She is a sweet kid, though, and I remember how hard it was to get my first job. Plus, we really needed someone. So I e-mailed my boss, who saw the words "first job" and immediately replied NO, NOT THAT ONE.
So I fired the girl. I couldn't do it myself, because I didn't have her contact info, so I e-mailed the agency and they said they'd take care of it. But I feel really bad. If I'd gone in for training at my first job, been told to come back the next day, and then got a call saying I wasn't wanted, I would have been devastated. But she was dumb as a stump! If any emergency had come up, she lacked the common sense and life experience to react properly.
She should've tried to get a job in retail.